Delete your OZVAK account

Last updated: 28 September 2026 · for the OZVAK app and website, published by [DEVELOPER NAME AS SHOWN ON GOOGLE PLAY]

You can delete your account here without opening the app, and without giving a reason. Sign in with the address you use for OZVAK, type the word delete, and it runs the same routine as Settings in the app. This page also says, exactly, what goes now and what we have to keep, because “gone in one action” would not be true and we will not print it.

Delete now

Signed-in deletion from this page is being switched on. Until it is, delete from Settings in the app, which is immediate, or use the email route below.

If you cannot sign in (no access to the address, or the code never arrives), email delete@[LEGAL DOMAIN] from the address on the account. We confirm it is yours by replying to that address with a one-time link, never by asking for an identity document, and complete the deletion [DELETION REQUEST TURNAROUND, e.g. within 7 days] of that confirmation.

If you paid. Deleting your account does not cancel a Google Play subscription. Cancel it in Google Play first, or you will keep being charged. A 7-Day Pass never renews, so there is nothing to cancel.

What goes, now

Inside the one request you trigger: your Current is withdrawn, pending Intros are withdrawn, every Room is closed, your photo record, answers, preferences, date of birth and notification token are deleted, your profile is blanked, your Pass or Membership entitlement is switched off, and every message you sent is replaced with a tombstone. The person you were talking to keeps the shape of the Room with “Message deleted” where your words were, sees “Account deleted” where your profile was, and no longer sees your alias, photo or age. Your session ends. There is no grace period and no way back.

What we have to keep, and for how long

Indian law requires some records to survive a deletion, and Google Play's policy permits that on condition that we tell you. Every period below is a value in our configuration, the same one the deletion routine reads.

• A sealed record that the account existed, for 180 days. Your account id, the sign-in email, the date the account was created, the date it was deleted, the region value on the account, and the record of the adult confirmation you gave. Nothing else from your profile. It sits in a store no product screen can read, it is used for nothing in running OZVAK, and it is erased by a scheduled job when the period ends. This is Rule 3(1)(h) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
• Your account row, marked deleted, and your sign-in address in our authentication system, for 365 days. Both are removed by the scheduled job after that. This period is longer than the sealed record and comes from an unresolved reading of DPDP Rule 8(3), which requires personal data and logs of processing to be kept for one year from 13 May 2027 “even if X deletes her account”. If counsel lands on the narrower reading, it shortens and this line changes. Until it is purged, that address can sign in only to a dead account.
• The photo file itself, until a separate storage process removes it. Your photo record is deleted inside the same request as everything else, and from that moment no member and no screen can be served the file. The file is not removed by the database: our storage layer refuses deletions made from inside the database, so a worker that goes through the storage provider's own interface lists files that no longer belong to any account and removes them. We do not print a date for that removal, because the code does not keep one, and we will not print a schedule until that worker is running on one.
• Every report that names your account, on either side, for 365 days. Sealed at the moment of deletion so that evidence a person filed cannot be erased by the person it was filed about closing their account, and so that a report you filed still counts.
• The originals of the messages you sent, sealed, for 30 days. The member-facing copies are tombstoned now. The originals go into the sealed store first, for one reason: so that a person you spoke with can still report something you said after you leave, and so that a lawful request can be answered. There is no product read path. It can be opened only against a specific report or a legal process, and every opening is recorded. Counsel has not yet set the final length of this period; this is the value in force today.
• Blocks, so that a person you blocked stays blocked if you both return.
• Purchase ledger rows, for 8 years, because tax and accounting law does not let us discard a ledger. They hold no card, bank or UPI details, because we never receive those.
• Technical logs, for 180 days: which account made which request, when, and from which network address. Never the text of a message or a photo. From 13 May 2027 the rules require one year and this line will say one year.
• If you were removed for breaking the rules, the record of that removal, keyed to a one-way value derived from your sign-in address, so the removal holds if the same address returns. If you were not removed, no such record exists.
• If a report or a legal request names your account, the specific records it concerns are kept for as long as that requires, and no longer.

What we cannot reach

Anything anyone saved to their own device: a screenshot, a photo of the screen, anything copied out. That has left our reach and no app can pull it back. If something of yours is being shared without your consent, do not delete first. Report it from the app or the Grievance page, because reporting is what lets us act, and deleting first tombstones the evidence.

Deleting less than everything

You can withdraw your Current, close a Room, remove your photo, block someone, or pause. Pause takes you out of everyone's view and stops new Intros; nothing is deleted and nothing expires while you are away. Deleting is the largest option, not the only one.

The website waitlist is separate

If you kept a Current on this website before the app opened in your city, that entry has no link to an app account. Email delete@[LEGAL DOMAIN] and say you want it gone as well, and it will be.

Your other rights

You can ask what we hold about your account, ask us to correct it, or withdraw consent to a feature, at privacy@[LEGAL DOMAIN]. The full picture, including where each processor is, is in the Privacy Policy.